Troubleshooting
Blank page
A blank or white page usually means the application or server encountered an error before it could produce a normal...
500 error
An HTTP 500 or Internal Server Error means the server encountered an unexpected condition while processing a request. The browser...
Database connection error
A database connection error means the application cannot establish the connection it needs to its database service. The message itself...
Login problems
Login problems can come from several different layers: the account itself, the browser session, email-based recovery, application configuration, authentication integrations,...
SMTP and email problems
Email delivery problems can involve several layers, including the application, SMTP or mail-service configuration, the hosting/server environment, sender-domain configuration, recipient...
Google login problems
A Google sign-in problem can occur when a DotwebApps product supports Google login but the authentication flow does not complete...
API authentication errors
An API authentication error occurs when an application or client cannot prove that it is authorized to access an API...
Upload problems
Upload problems can come from the file itself, the DotwebApps product’s upload rules, the hosting/server environment, storage availability, or file...
Payment integration problems
Payment integration problems can occur at several layers: the DotwebApps application, the selected payment provider, account activation, credentials, the production...
Flutter and API connection problems
A Flutter mobile application may depend on a backend API for login, data, synchronization, notifications, or other application functions. Connection...