Downloads
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DotwebApps customers can access downloads associated with eligible purchases or membership entitlements through the account connected to those purchases or memberships.
Use the account linked to your purchase or membership #
When looking for a download, make sure you are signed in to the same DotwebApps account that was used for the relevant purchase or membership.
Download access depends on what your account is entitled to receive.
Free Member downloads #
Free Member access is limited to products that DotwebApps has intentionally included in the Free Downloads offering.
These may include selected free, lite, trial, or promotional products. Free Member access does not mean that every DotwebApps product is available for free download.
Paid software downloads #
Downloads for paid software depend on the purchase and account entitlement associated with that product.
Availability of updates may also depend on the applicable updates and support entitlement. Standard DotwebApps commercial software normally includes one year of updates and support, while the software usage license itself may remain perpetual where applicable.
A downloaded file does not define your license rights #
Possessing a downloaded software file does not create or expand software license rights.
Your rights are determined by the license purchased for that product, including any applicable installation, activation, commercial-use, or reseller rights defined by that license.
If a download is missing #
If you expect a download but cannot find it, first confirm that you are signed in to the correct DotwebApps account associated with the relevant purchase or membership.
If the expected download is still unavailable, contact DotwebApps support with the relevant purchase or account information needed to identify the issue. Do not send passwords, private keys, API secrets, or other sensitive credentials.