Where to find downloads
1 min read
Eligible DotwebApps downloads are associated with the account, purchase, or membership that grants access to them.
Find the correct download #
- Sign in to the same DotwebApps account used for the relevant purchase or membership.
- Locate the area in your account where purchases, orders, or downloads are shown.
- Find the relevant product.
- Use the download option made available for that entitlement.
The exact account labels and navigation may change, so follow the options currently shown in your DotwebApps account.
Free Member downloads #
Free Member access is limited to products that DotwebApps has intentionally included in the Free Downloads offering. These may include selected free, lite, trial, or promotional products.
Free Member access does not mean that every DotwebApps product is available for free download.
Paid software downloads #
Downloads for paid software depend on the purchase and account entitlement associated with that product.
Availability of newer versions or updates may also depend on the applicable updates and support entitlement. Standard DotwebApps commercial software normally includes one year of updates and support, while the underlying software usage license may remain perpetual where applicable.
Downloading a software file does not change or expand the rights of the software license you purchased.
If the expected product is missing #
First check that:
- you are signed in to the correct DotwebApps account or email address
- the relevant purchase or order belongs to that account
- the product is included in your purchase or membership entitlement
If the expected download is still missing, contact DotwebApps support with the relevant order information needed to identify the purchase.
For more detail about download entitlement and licensing, see Downloads.
